Complaints Procedure

International Residents

It is important that we hear any concerns you have regarding the services we offer.

Nexus Global operates a formal complaint handling procedure. A client’s complaint will be acknowledged promptly with a copy of our complaint’s procedure.

Should you have a complaint we ask that you inform Nexus Global Office in the first instance. We will then review and make contact with the relevant office. If you have already spoken to someone regarding your complaint, please include their name in your correspondence as this will assist in your complaint being answered more promptly.

Complaints can be emailed to: [email protected] or you can also write to:

Nexus Global

Waterport Place, Floor 2 Unit 2.3 Europort Road, Gibraltar GX11 1AA

EU Residents

It is important that we hear any concerns you have regarding the services we offer.

Nexus Global EU operates a formal complaint handling procedure. A client’s complaint will be acknowledged promptly with a copy of our complaint’s procedure.

Should you have a complaint we ask that you inform Nexus Global EU Office in the first instance. We will then review and make contact with the relevant office. If you have already spoken to someone regarding your complaint, please include their name in your correspondence as this will assist in your complaint being answered more promptly.

Complaints can be emailed to: [email protected] or you can also write to:

Nexus Global EU

102 Michael Zavou, 1st Floor Ayios Athanasios,
Limassol, 4107
Cyprus

SJB Global